Our online store accepts payment in the form of credit card (Visa, American Express, Master Card, and Discover), Pay Pal, or online gift certificate.
Your card will not be charged until the order has been filled.
Orders are usually processed within 2 business days, Monday through Friday, excluding holidays. Express orders placed on weekends will be shipped on Monday.
Orders are processed from LONDON, UK .
Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
For all shipments within the U.K., buyer is given the option of Pick up from the store,Standard (3-4days) Express Saver (1-2 Days). Buyer will receive a shipment confirmation email with the shipping tracking number. Direct signature required. If you request no signature, W O N D E R O U N D is not responsible in case of theft.
We are glad to exchange or offer store credit of any unworn, unwashed merchandise within 7 days of receipt of your purchase. All items returned for an exchange must be unworn and have any original tags or packaging.
After 7 days, all sales are FINAL. No price adjustments.
All sales final on sale merchandise, private sales, markdowns, jewellery, swimwear, lingerie, books, gift certificates, and fragrances. Thanks for understanding.
Please email firstname.lastname@example.org for a exchange authorisation code before exchanging items. We cannot issue exchanges for items returned without this code.
You are responsible for any exchange shipping costs. W O N D E R O U N D is not responsible for exchange shipping costs nor duty reimbursement in the case of international purchases.
Returns for exchange should be addressed to:
1 Fountayne Road ,London ,N15 4QL
We have the right to deny exchange if the merchandise returned does not meet our return policy requirements.
Residents of UK will pay state tax on their purchase.
International orders will be shipped via DHL International or Royal mail. Expected arrival date for international orders is approximately 5-10 days from the order date. Buyer will receive a shipment confirmation email with the shipping tracking number.
For international orders, a customs duty may be charged to you depending upon the country in which you reside.
W O N D E R O U N D is not responsible for payment of this duty.
Online gift certificates are for use online only. At this time, we cannot honor any online credit in either brick and mortar location. All in-store gift certificates are for use in our brick and mortar locations only, and cannot be honored through the online store.
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will be used solely for the purpose of filling your online order.
Our cookies help us:
You can learn more about all the cookies we use below, and find out more technical information about what cookies are at www.whatarecookies.com (or try an Internet search).
We are providing this additional information about our cookies in compliance with ‘EU cookie law’. See the ICO website for more information.
If the settings on your software that you are using to view our website (your browser) are adjusted to accept cookies, and you continue to use our website, we take it to mean that you accept our usage of cookies.
Note most Internet browsing software facilities disabling cookies per website, and you are free to do this, but note that our website will not work as you would expect. For example, you will not be able to register as a member, log in to our members area, forums, or blog.
Various functional elements of our website set cookies. These are to enable you to register as a member, login to our members area, forums, and blog.
So you can easily ‘Like’ or share our content by using the Facebook, Twitter, and other social network buttons we have included on our website.
Each social network button may set its own cookies and you can find out more on the relevant websites.
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks and websites.
Please email to email@example.com if you have any questions.